{"id":4398,"date":"2024-01-29T11:44:30","date_gmt":"2024-01-29T10:44:30","guid":{"rendered":"https:\/\/terra-institute.eu\/en\/?page_id=4398"},"modified":"2024-01-31T14:21:06","modified_gmt":"2024-01-31T13:21:06","slug":"facilitation","status":"publish","type":"page","link":"https:\/\/terra-institute.eu\/en\/facilitation\/","title":{"rendered":"facilitation"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.22.1″ _module_preset=”default” background_image=”https:\/\/terra-institute.eu\/en\/wp-content\/uploads\/2024\/01\/geranimo-WJkc3xZjSXw-unsplash-scaled-1.jpg” background_position=”top_center” background_vertical_offset=”47%” height=”390px” height_tablet=”390px” height_phone=”390px” height_last_edited=”on|desktop” background_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” custom_padding=”||3px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” text_text_color=”#FFFFFF” header_font=”|800|||||||” header_text_color=”#FFFFFF” header_font_size=”2.15em” background_color=”RGBA(255,255,255,0)” custom_margin=”|-7px|30px||false|false” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

FACILITATING<\/h1>\n

“Facilitation is the art of unlocking the power of a group through dialogue and the pursuit of clarity, enabling active participation and welcoming and harnessing the wealth of different perspectives.<\/em>” – International Association of Facilitators<\/p>\n

[\/et_pb_text][et_pb_button button_url=”#kontakt” button_text=”Get in touch now” _builder_version=”4.22.2″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#428ca6″ background_layout=”dark” global_colors_info=”{}” button_text_color__hover_enabled=”off|desktop”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”temi” _builder_version=”4.16″ _module_preset=”default” background_color=”#FFFFFF” module_alignment=”center” min_height=”622.7px” custom_margin=”|||-19px|false|false” custom_padding=”24px||44px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.17.4″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_font=”SourceSans-Pro-Regular||||||||” text_text_color=”#FFFFFF” text_line_height=”1.6em” header_2_line_height=”1.1em” header_3_font=”Akrobat-Regular||||||||” header_3_text_align=”left” header_3_text_color=”#79a9b6″ header_3_font_size=”17px” header_4_font=”Akrobat-ExtraBold||||||||” header_4_text_color=”#FFFFFF” header_4_font_size=”11px” custom_margin=”-13px||0px|||” custom_padding=”||||false|false” animation_style=”fade” border_color_left=”#7d7168″ global_colors_info=”{}”]<\/p>\n

\/ OUR OFFER<\/h3>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_5,3_5″ module_id=”mehr-als-moderation” _builder_version=”4.22.1″ _module_preset=”default” module_alignment=”center” custom_margin=”9px|auto||auto||” custom_padding=”23px||1px|||” border_width_top=”1px” border_color_top=”rgba(125,113,104,0.25)” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” text_font=”SourceSans-Pro-Regular||||||||” header_2_text_color=”#3d3d3d” header_2_font_size=”32px” header_2_line_height=”1.1em” custom_margin=”||-4px|||” custom_padding=”||0px||false|false” animation_style=”fade” animation_duration=”1300ms” border_color_left=”#7d7168″ locked=”off” global_colors_info=”{}”]<\/p>\n

Facilitation is more than “just” moderation<\/h2>\n

[\/et_pb_text][et_pb_text disabled_on=”off|off|off” _builder_version=”4.24.0″ _module_preset=”default” background_color=”#f9f9f9″ custom_margin=”20px|||20px|false|false” custom_padding=”20px|||20px|false|false” box_shadow_style=”preset3″ global_colors_info=”{}”]<\/p>\n

TABLE OF CONTENTS<\/strong><\/h4>\n
    \n
  1. Facilitation is more than “just” moderation<\/a><\/li>\n
  2. Facilitation enables participation<\/a><\/li>\n
  3. The facilitator gives a secure structure<\/span><\/a><\/li>\n
  4. What is the facilitator responsible for?<\/a><\/li>\n
  5. Terra\u2019s approach<\/span><\/a>
    <\/a><\/li>\n
  6. Questions & Answers<\/a><\/li>\n
  7. Contact us<\/a><\/a><\/li>\n<\/ol>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” header_3_text_color=”#428ca6″ global_colors_info=”{}”]Facilitation is the term used to describe the kind of group support that succeeds in channelling a great deal of shared strength and clarity from the diversity of perspectives. This positive group experience and the experience of having overcome a challenge together, clarified an issue or successfully worked through and decided on a measure strengthens team cohesion and identification with the company inspires the corporate culture and creates confidence that it is only possible to make rapid and far-reaching progress together. What is often referred to as the experience of “the power we have together” comes to life in the facilitation of a group workshop or event and is one hundred and eighty degrees opposite to what many employees often experience in everyday life as “power against each other or at the expense of others”. The successful advancement of sustainable change in a company requires the commitment and participation of many individuals, which is why we at the Terra Institute have always placed the fine art of excellent facilitation at the centre of our work alongside our professional consulting.[\/et_pb_text][et_pb_button button_url=”#kontakt” button_text=”Get in touch now” _builder_version=”4.22.2″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#428ca6″ background_layout=”dark” global_colors_info=”{}” button_text_color__hover_enabled=”off|desktop”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row module_id=”partizipation” _builder_version=”4.22.1″ _module_preset=”default” module_alignment=”center” custom_margin=”23px|auto||auto|false|false” custom_padding=”23px||1px|||” border_color_top=”rgba(125,113,104,0.25)” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” text_font=”SourceSans-Pro-Regular||||||||” header_2_text_color=”#3d3d3d” header_2_font_size=”32px” header_2_line_height=”1.1em” custom_margin=”||-4px|||” custom_padding=”||0px||false|false” animation_style=”fade” animation_duration=”1300ms” border_color_left=”#7d7168″ locked=”off” global_colors_info=”{}”]<\/p>\n

    Facilitation enables participation<\/h2>\n

    [\/et_pb_text][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” header_3_text_color=”#428ca6″ global_colors_info=”{}”]Important decisions in companies often seem to fail due to the inability to really communicate with each other. What if we stopped thinking, talking, working and living against each other and started thinking, talking, working and living together? What if we could pool our intelligence and move in a new direction together, a direction that works for everyone? For this possibility to become a reality, we need new forms of communication and social structures. And it is precisely these forms of communication and structure that a facilitator provides: so that participation through successful communication is not just lip service. [\/et_pb_text][et_pb_button button_url=”#kontakt” button_text=”Get in touch now” _builder_version=”4.22.2″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#428ca6″ background_layout=”dark” global_colors_info=”{}” button_text_color__hover_enabled=”off|desktop”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”struktur” _builder_version=”4.22.1″ _module_preset=”default” background_color=”#79a9b6″ global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.22.1″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” text_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” header_2_font_size=”32px” width=”101%” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

    The facilitator gives a group a secure structure<\/h2>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” custom_padding=”7px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_id=”beratung” _builder_version=”4.22.2″ _module_preset=”default” text_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” custom_padding=”||19px|||” global_colors_info=”{}”]If you decide to have one of our facilitators accompany a conference, meeting or workshop, they will ensure that the process is well planned in terms of method, space and time. Every team needs structure in order to perform at its best. It provides the framework that enables all participants to represent their opinions in an emancipated manner, to listen to each other attentively, to take their place as equals and to give very concrete direction to the realisation of what has been developed. [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/terra-institute.eu\/en\/wp-content\/uploads\/2024\/01\/joshua-fuller-SFRVfLZ7ORo-unsplash-scaled-e1703661871339.jpg” alt=”Zwei Kajak-Boote fahren auf einem See.” title_text=”Waldweg” _builder_version=”4.22.1″ _module_preset=”default” width=”100%” min_height=”421.2px” height=”484px” custom_padding=”||0px|||” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” header_3_text_color=”#FFFFFF” global_colors_info=”{}”]Various working settings with different methods are used alternately:<\/p>\n

    – Discussions in pairs or triads: Small discussion groups are helpful for approaching a topic, exchanging initial ideas, clarifying one’s own opinion, sorting and prioritising thoughts. Such working settings have the advantage that everyone is actually included and involved, and dysfunctional relationship patterns or different functions and power relations are excluded.
    \n– Working in groups or in plenary: Predefined questions and time structures in both small groups and in plenary ensure that the power of the group is channelled in a beneficial way and that a common thread enables the goals to be achieved. During the process, the facilitator is responsible for ensuring that democracy and fairness prevail and that openness and honesty are at the centre without dramatising.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px||28px|||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” header_font_size=”42px” header_line_height=”1.1em” header_2_font_size=”42px” animation_style=”fade” global_colors_info=”{}”]<\/p>\n

    THE COMPANIES
    \nWHO HAVE CHOSEN US<\/span><\/h2>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.16″ _module_preset=”default” custom_margin=”|auto|30px|auto||” custom_padding=”0px||0px|||” border_color_all=”rgba(125,113,104,0.25)” border_width_top=”1px” border_color_top=”#e2e2e2″ border_width_bottom=”1px” border_color_bottom=”#e2e2e2″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][wdcl_logo_carousel autoplay_speed=”1100ms” slide_count=”4″ logo_height=”109px” logo_width=”112px” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}” global_module=”4617″ theme_builder_area=”post_content”][wdcl_logo_carousel_child logo=”https:\/\/terra-institute.eu\/wp-content\/uploads\/2021\/05\/a.loacker-web-768×302-1.jpg” _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}” 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    What is the facilitator responsible for?<\/h2>\n

    [\/et_pb_text][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

    1. to “hold the space”<\/h3>\n

    Facilitation must ensure that the atmosphere in the room is characterised by openness and appreciation. Only this guarantees that everyone involved can trust that everything can be addressed openly and from a personal perspective and will be heard. Of course, it sometimes happens that difficult emotions come to the surface or that smouldering conflicts or sensitive issues become visible. And the motto here is: only what can be discussed can be resolved and dealt with. Our highly qualified facilitators can deal with this and utilise any disruption, no matter how difficult, as an opportunity and resource for the positive development of the group and the company.<\/p>\n

    2. guardian of the rules for successful communication<\/h3>\n

    One of the tasks of a facilitator is to observe the communication and relationships in the circle from a meta-level and to intervene if necessary. He\/she can also be equipped with an acoustic signal for this purpose. He\/she is authorised by the circle to intervene. The circle agrees to pay full attention to the guardian as soon as the signal sounds. Intervention is important in the following situations:
    – Deviation from the topic: If the facilitator observes that communication is going in a direction that deviates from the actual topic of the session, he\/she interrupts with a short signal and draws the group’s attention to what has happened.
    – Tensions within the circle: Often, unspoken tensions prevent effective communication, cooperation and decision-making. Here too, the facilitator has the task of drawing the group’s attention to this and can suggest a measure from the repertoire of different measures. The chosen measure should serve to reduce tensions and re-establish a basis for effective cooperation.
    – Switching to a different communication mode: Depending on the objective, different communication modes make sense in a circle. The facilitator has the task of observing the flow of communication in the circle and encouraging a change of communication mode if the currently chosen form does not appear to be conducive to the objective.
    – Need for a break: The facilitator also has the task of keeping an eye on the energy level in the circle and suggesting a break if necessary.<\/p>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”#kontakt” button_text=”Get in touch now” _builder_version=”4.22.2″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#428ca6″ background_layout=”dark” global_colors_info=”{}” button_text_color__hover_enabled=”off|desktop”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/terra-institute.eu\/en\/wp-content\/uploads\/2024\/01\/marita-kavelashvili-ugnrXk1129g-unsplash-scaled-e1703665322916.jpg” alt=”Wald aus der Vogelperspektive.” title_text=”Wald im Nebel” _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

    3. appreciation, goodwill and empathy<\/h3>\n

    Never pressurising, never judging or lecturing is a basic principle of our facilitation. Every person and every group should be met where they stand. The intuition, wisdom and experiences of all those present are valued and believed and their autonomy to choose and decide for themselves is fully respected. The facilitator takes themselves, their own opinions and experiences back and works in the service of the group and in the service of the desired process and goals.<\/p>\n

    4. Neutrality<\/h3>\n

    In order for a group to unfold its power and wisdom through the support of a facilitator, it is important that the facilitator designs and accompanies the process in a completely neutral manner. This is the only way to ensure that the different opinions and perspectives are integrated and that the individuals emancipate themselves, which is central to realising the potential of the different talents in the company. The neutrality of the facilitator also leads to a broader acceptance of the results achieved, as these have been achieved without the manipulative influence of an interest group or a hierarchically superior group or person.<\/p>\n

    5. supportive listening<\/h3>\n

    The most important basis for successful communication within a group is listening. Listening requires and is an expression of appreciation, respect and acceptance. Real co-operation is not possible without listening. Real listening requires humility. We must withdraw ourselves, at least for a short while, and give someone else our undivided attention. Most of us have forgotten or never learnt this skill. In a social environment characterised by competition, we have learned above all to position ourselves, to play off our own arguments against those of others as cogently as possible and to prepare our own counter-attack while the other person is still making theirs. In this climate, it is mainly our own vanity or insecurity that grows, but real co-operation rarely develops. Here it is the task of the facilitator to be a role model and to repeatedly emphasise the importance of listening by intervening and raising awareness.<\/p>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/terra-institute.eu\/en\/wp-content\/uploads\/2024\/01\/khamkeo-vilaysing-rBRZLPVLQg0-unsplash-scaled-1.jpg” title_text=”Wasserfall” _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” width=”85.6%” custom_margin=”||10px|||” global_colors_info=”{}”]<\/p>\n

    6. Process and methodological competence<\/h3>\n

    A highly qualified facilitator has a great deal of experience in accompanying change processes, knows about the stages and mechanisms of group processes and has a wide range of methodological skills for the varied organisation of meetings, workshops and conferences.<\/p>\n

    7. presence<\/h3>\n

    Perhaps the most important skill a facilitator brings to the table that can induce profound change and major steps in a group is a multi-layered presence. What has already been said and by whom? Who is involved, who is on the sidelines? Are we still on the right track? How is the energy and attention?
    \nContent, group dynamics, atmosphere and goals must be kept in view at the same time. A high level of presence is therefore a true art and hard work at the same time.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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